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Buyer’s Market (formerly Channel Control Merchants)

Buyer’s Market (formerly Channel Control Merchants)

Building #2, 225 Henry St, Brantford, ON N3S 7R4, Canada

3.3 (184 reviews)

Contact Information

Amenities & Accessibility

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Location

Review Intelligence Summary

Medium Confidence
Based on 5 reviews
🛍️ Discount Fashion👚 Brand-name Bargains🧸 Toys & Small Appliances🔁 Exchange Policy & Returns⚠️ Inconsistent Service

🌟Top Reasons to Visit

  • •Brand-name clothing at steep discounts (e.g., up to 70% off) with occasional new stock from labels like Gap, Roxy, Athletica and Billabong.
  • •Store is clean and generally well-organised, with some positive staff interactions observed.
  • •Broad product mix available in one location, including clothing, toys and small appliances, enabling one-stop shopping.

⚠️Reasons You Might Not Love It

  • •Many items described as damaged, missing pieces, or opened, leading to questions about value for money.
  • •Prices are sometimes comparable to regular retail, reducing the perceived bargain.
  • •Customer service is inconsistently positive and, in several reviews, has been rude or dismissive.
  • •Reported incidents of discriminatory behavior, creating an uncomfortable shopping environment for some customers.
  • •Exchange policies can be unclear or inconsistently applied, causing friction during returns.

✨Unique Perks & Differentiators

  • •Steep discounts on popular brand-name apparel (e.g., Gap, Roxy, Athletica, Billabong).
  • •Diverse inventory spanning clothing, toys and small appliances in a single store layout.
  • •Occasional emphasis on approachable exchanges/returns, as reflected by some positive experiences.
Generated Nov 13, 2025

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Customer Reviews

Amanda Oosterlinck

Amanda Oosterlinck

a week ago

I like this store a lot. I always find fantastic deals. Recently got a ton of brand new Gap, Roxy, Athletica and Billabong clothing. Tags attached and 70% off.

Cameron Iker

Cameron Iker

3 months ago

I don’t think I’ll return. There are some deals, but a lot of items prices are comparable to what you would find at regular retail price.

Khushboo Jadav

Khushboo Jadav

3 weeks ago

Well, I do like going to this place a lot but an incident has happened recently which involved a covert racism and implicit bias.

Robert Mansfield

Robert Mansfield

a month ago

Store is neat and tidy compared to the previous tenent. The product offerings are from used returned items to new obscure items that would have a hard time finding a market.

Veralia Hernandez

Veralia Hernandez

5 months ago

Today I went to channel to exchange an item and the customer service lady was so rude, she yelled at me in front of all customer telling me the company is bankrupt and the new company who bought the...

Buyer’s Market (formerly Channel Control Merchants) — Frequently Asked Questions

What are Buyer’s Market (formerly Channel Control Merchants) hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Buyer’s Market (formerly Channel Control Merchants)?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Buyer’s Market (formerly Channel Control Merchants)?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Buyer’s Market (formerly Channel Control Merchants) in Brantford, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Buyer’s Market (formerly Channel Control Merchants) by public transit?
Use your transit app or the local agency's trip planner for routes to Buyer’s Market (formerly Channel Control Merchants); follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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