Metropolis at Metrotown

Metropolis at Metrotown

4700 Kingsway, Burnaby, BC V5H 4M5, Canada

4.3 (30318 reviews)

Contact Information

Accessibility

Wheelchair accessible entrance available

Location

Review Intelligence Summary

Medium Confidence
Based on 5 reviews
🛍️ Massive Store Variety🚆 SkyTrain Access🍽️ Food Court & Dining Options🎉 Thematic Decorations🅿️ Easy Parking

🌟Top Reasons to Visit

  • Extensive store mix spanning luxury brands to everyday essentials.
  • Excellent food court options with diverse dining choices.
  • Convenient parking and strong public transit access (especially SkyTrain).
  • Vibrant atmosphere with decorations and events that enhance the visit.
  • Feels like a city within a city with endless shopping and activities.

⚠️Reasons You Might Not Love It

  • Very large size can feel overwhelming and confusing to navigate for first-time visitors.
  • Weekend crowds can be heavy and busy.
  • Some areas are perceived as dated or in need of renovation compared to newer malls.

Unique Perks & Differentiators

  • Decorative central displays and skylight ornaments that create a distinctive visual experience.
  • City-within-a-mall vibe with abundant shopping, dining and entertainment options.
  • Excellent transit access via SkyTrain and ample parking for a large complex.
Generated Oct 9, 2025

Customer Reviews

Negaresh Navid

Negaresh Navid

2 months ago

Metropolis at Metrotown is a fantastic shopping destination! It has a huge variety of stores — from high-end brands to everyday essentials — and there’s something for everyone.

James Mendonca

James Mendonca

a month ago

The Metrotown Mall is a vast and impressive mall with so many businesses to check out. Some of which I was pleasantly surprised to find there and at no other mall.

Val T.

Val T.

2 months ago

Massive mall with just about every store you can think of. Great if you’re in the mood for serious shopping or just want to wander around indoors for a bit.

Jennifer

Jennifer

2 months ago

Dumbest mall ever. I heard it's the largest mall in BC, and third largest in all of Canada, but that's all it is - big. It's big and confusing to navigate.

Niyati Music

Niyati Music

3 months ago

Whenever short of energy, visit Metrotown! I bet you'll feel alive just by sitting across the street and watching people crossing the road, rushing to the SkyTrain, a good place to practice the art...

Popular Stores & Services

Metropolis at Metrotown features a variety of retailers and services. Popular categories include:

Hudson's Bay
Winners
Chapters
SportChek
Best Buy
Old Navy
H&M
Zara
Sears
The Gap

Store availability may vary. Contact Metropolis at Metrotown directly or visit their official website to confirm current retailers and services.

Things to Do Near Metropolis at Metrotown

Hotels near Metropolis at Metrotown
Restaurants in Burnaby
Entertainment venues in Burnaby
Parks and recreation in Burnaby
Shopping in Burnaby

Looking for more things to do? Explore our complete guide to Burnaby or browse British Columbia destinations.

Metropolis at Metrotown — Frequently Asked Questions

What are Metropolis at Metrotown hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Metropolis at Metrotown?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Metropolis at Metrotown?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Metropolis at Metrotown in Burnaby, British Columbia
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Metropolis at Metrotown by public transit?
Use your transit app or the local agency's trip planner for routes to Metropolis at Metrotown; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

Explore More Shopping Destinations