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Citi Plaza

Citi Plaza

355 Wellington St, London, ON N6A 3N7, Canada

3.7 (2863 reviews)

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Customer Reviews

Susanne Prince

Susanne Prince

3 months ago

Citi Plaza only has a few stores now. Most have closed. There is the library and also the friends of the library bookstore which is good to check out

Chukwuemeka Joseph Ezepue

Chukwuemeka Joseph Ezepue

2 months ago

Citi Plaza is a fantastic spot in downtown London! It has everything you need, from great shopping options to a variety of food spots and a well-maintained public library.

josh mart

josh mart

2 weeks ago

I visited this town using the flix bus recently. Why was every single bathroom out of order or locked. I found a place to poop outside (omg).

christopher huard

christopher huard

10 months ago

This mall used to be super popular but it's basically dead. The only things of importance are the pretty empty movie theater, a dollar store, and a food court which is almost always closed.

Sarah Power

Sarah Power

2 months ago

I recently went to the medical clinic inside of cities Plaza. I'd made an appointment online, but I seem to have been the only one to do so.

Citi Plaza — Frequently Asked Questions

What are Citi Plaza hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Citi Plaza?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Citi Plaza?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Citi Plaza in London, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Citi Plaza by public transit?
Use your transit app or the local agency's trip planner for routes to Citi Plaza; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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