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Northtown Plaza

Northtown Plaza

325 Thorold Rd, Welland, ON L3C 3W4, Canada

4.6 (96 reviews)

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Review Intelligence Summary

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Customer Reviews

Mo Ahsan Ahmad

Mo Ahsan Ahmad

2 months ago

Northtown Plaza has a decent variety of stores in one spot, which makes it convenient. I visited Food Basics—well-stocked, affordable, and good for quick grocery runs.

Robert Cervoni

Robert Cervoni

3 months ago

Great location for Canadian that need a US address. The owner is very friendly and helpful and has very reasonable rates for parcels.

Matt Hotel

Matt Hotel

2 weeks ago

It's clean. Getting in the parking lot from Thorold rd is a bit much ..🤷

Nini “Nee” N

Nini “Nee” N

6 months ago

Very nice looking little plaza. Clean n the businesses are very friendly.

JC Le

JC Le

a year ago

Nice plaza in a high traffic area. Very difficult to make left turns in and out of. Plenty of parking. Cleared in the winter. Clean in the summer.

Northtown Plaza — Frequently Asked Questions

What are Northtown Plaza hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Northtown Plaza?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Northtown Plaza?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Northtown Plaza in Welland, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Northtown Plaza by public transit?
Use your transit app or the local agency's trip planner for routes to Northtown Plaza; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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