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The Crystal Mall

The Crystal Mall

4500 Kingsway, Burnaby, BC V5H 2A9, Canada

3.8 (5456 reviews)

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Accessibility

Wheelchair accessible entrance available

Location

Review Intelligence Summary

High Confidence
Based on 5 reviews
🧧 Chinese Market Vibe🛒 Fresh Groceries & Produce🍜 Food Stalls & Food Court🗺️ Maze-like Layout🚗 Free Underground Parking

🌟Top Reasons to Visit

  • •Authentic Chinese market vibe with groceries, specialty shops, and a lively cultural atmosphere
  • •Strong grocery and fresh produce options (farm market area) with meat and baked goods
  • •Wide range of dining options—from hand-pulled noodles and bubble tea to a diverse upstairs food court
  • •Unique tenants beyond standard malls (dried goods, barbers, gaming, Asian trinkets) offering a distinct experience
  • •Convenient for daily needs and household essentials, with Asian groceries and everyday shops

⚠️Reasons You Might Not Love It

  • •Navigation can be maze-like and confusing due to loops and multiple floors
  • •Underground parking is free but tight; best for small cars
  • •Some visitors find it tricky to locate everything they want
  • •Overall layout can feel overwhelming for first-time visitors

✨Unique Perks & Differentiators

  • •Canada's first Chinese mall claim with culturally rich, authentic market atmosphere
  • •Diverse non-retail tenants (barbers, gaming, trinkets) alongside groceries
  • •Broad cultural shopping and culinary hub uncommon in typical Canadian malls
Generated Oct 11, 2025

Customer Reviews

Danny Tram

Danny Tram

3 months ago

If you’re after an authentic Chinese market vibe, this spot delivers. The ground floor mixes groceries with small specialty shops, while the second level is lined with food stalls serving everything...

James Mendonca

James Mendonca

a month ago

This is a fascinating Chinese mall to venture through. The majority of their products is their groceries in the farm market area.

Omid milani fard

Omid milani fard

4 months ago

If you're looking to explore a vibrant and authentic part of Chinese culture, a visit to the Chinese market is a must.

Victor Law

Victor Law

a month ago

The first chinese mall in Canada is still a worthwhile visit. Unlike the standard mall with the same chains, Crystal Mall has tenants with unique offerings and culturally common features.

HOSEA CAUS

HOSEA CAUS

8 months ago

The Crystal Plaza is truly an ideal place for daily grocery shopping, offering a wide selection of fresh produce, meats, and other ingredients at affordable prices.

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The Crystal Mall — Frequently Asked Questions

What are The Crystal Mall hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at The Crystal Mall?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside The Crystal Mall?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near The Crystal Mall in Burnaby, British Columbia
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to The Crystal Mall by public transit?
Use your transit app or the local agency's trip planner for routes to The Crystal Mall; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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