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Totem Mall

Totem Mall

9600 93 Ave, Fort St John, BC V1J 5Z2, Canada

3.6 (755 reviews)

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Customer Reviews

Devyn Rough

Devyn Rough

2 months ago

Totem Mall has potential, but it falls short in a lot of ways. After speaking with some of the business owners, it’s clear that rent is way too high, forcing smaller stores to shut down.

Reg Flayer

Reg Flayer

2 months ago

Couple great stores. Apollo Indigo Carter's / Oshkosh Susan's and Jenny's The food joints inside. Other then that it's pretty much empty.

Roamer

Roamer

2 months ago

Love that they have an arcade but removed the ONLY ATM 😡 The business that are hanging on are great but you can see the wear and tear and lack of updates

Cody Johnson

Cody Johnson

2 weeks ago

The mall needs to fill the empty stores

Wade Samuelson

Wade Samuelson

8 months ago

Ownership group takes good care of it , but is a huge disservice to the business owners and the residents of Fort St John to have such limited hours.

Totem Mall — Frequently Asked Questions

What are Totem Mall hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Totem Mall?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Totem Mall?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Totem Mall in Fort St John, British Columbia
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Totem Mall by public transit?
Use your transit app or the local agency's trip planner for routes to Totem Mall; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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