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Whitby Mall

Whitby Mall

1615 Dundas St E, Whitby, ON L1N 2L1, Canada

3.8 (1820 reviews)

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Customer Reviews

Justin Chang

Justin Chang

2 months ago

Mall is having lot of smaller no name brand stores . It's spacious with most of the banks and big names outside the mall .

mellimel1962

mellimel1962

2 months ago

Whitby Mall appears to have gained some newer stores from being fairly empty years ago. This is good for the community. I went to the passport office and it wasn't as crowded as usual.

Tony Cavaliere

Tony Cavaliere

3 months ago

Never been here before. Was recommended by our daughter. Large, clean & well stocked items to pick through. Found some goodies for my self. Other family members found lots of good gently used item.

Asfak Amin Chowdhury

Asfak Amin Chowdhury

5 months ago

It’s not that kinda place. I went there for a quick tour but nothing impressed me at all.

Tee Elless

Tee Elless

3 months ago

Most closed on Sunday, but you can Window shop. Went to vote and go to Talize. Great shoe store, prom/grad dresses and of course, passport office. Still a good place to find gems!

Whitby Mall — Frequently Asked Questions

What are Whitby Mall hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Whitby Mall?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Whitby Mall?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Whitby Mall in Whitby, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Whitby Mall by public transit?
Use your transit app or the local agency's trip planner for routes to Whitby Mall; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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