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Shopping Centre · Guelph, Ontario

Willow West Mall

4.0(553)183 Silvercreek Pkwy N, Guelph, ON N1H 3T2, Canada

Contact Information

  • Phone: (519) 821-4310
  • Address:
    183 Silvercreek Pkwy N, Guelph, ON N1H 3T2
    GuelphOntarioDirections
  • Opening Hours
    • Monday
      8:00 AM – 8:00 PM
    • Tuesday
      8:00 AM – 8:00 PM
    • Wednesday
      8:00 AM – 8:00 PM
    • Thursday
      8:00 AM – 8:00 PM
    • Friday
      8:00 AM – 8:00 PM
    • Saturday
      8:00 AM – 8:00 PM
    • Sunday
      8:00 AM – 8:00 PM

Amenities & Accessibility

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Location

Review Intelligence Summary

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Customer Reviews

xeon processor

xeon processor

9 months ago

Not enough wheelchair accessible parking, Also poor layout of traffic flow. The stores are fine. Lots of parking if you don't mind walking miles to get back and forth.

Lisa marie Bryenton

Lisa marie Bryenton

3 weeks ago

I've been going to This mall (Willow West) since around 1973 lol . When Zellers was there, and after shopping my Mama would take me and my brother to the restaurant, and treat us to lunch......

Claudia Paez

Claudia Paez

a week ago

People need to throw their trash in the garbage and not outside. The mall needs tiles fixed

Jacqui Blu

Jacqui Blu

10 months ago

My most recent mission, I collect the Loblaws Marvel cards, went very well. Lol! Had everything I needed at reasonable prices. I love that No Frills price matches.

Jolene Turner

Jolene Turner

3 months ago

So many stores. Giant Tiger, no Frills, Gino's...the perfect one stop shopping experience.

Willow West Mall — Frequently Asked Questions

What are Willow West Mall hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Willow West Mall?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Willow West Mall?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Willow West Mall in Guelph, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Willow West Mall by public transit?
Use your transit app or the local agency's trip planner for routes to Willow West Mall; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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