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City Centre

City Centre

250 City Centre Ave, Ottawa, ON K1R 6K7, Canada

4.2 (731 reviews)

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Accessibility

No wheelchair accessible entrance information

Location

Review Intelligence Summary

Get AI-powered insights from customer reviews for City Centre

Customer Reviews

Brian Eng doing his Theng!

Brian Eng doing his Theng!

6 years ago

Great space and neat shops and things to see but the paid parking after 90 minutes screams of cash grab.

Sasha Stride

Sasha Stride

a month ago

Nice place to go dancing, do martial arts, get food/coffee, etc.

KC Barker

KC Barker

4 months ago

I love this Plaza it has something for everyone and is a great date night location! I wish Orange Gallery was still here!

Steve Brake

Steve Brake

a year ago

Went to Art is In. Great selection and delicious food. The kids loved their food and there was lots of seating inside and out

Karen A

Karen A

a year ago

This is a lovely city where modern meets tradition with a French influence

Popular Stores & Services

City Centre features a variety of retailers and services. Popular categories include:

Hudson's Bay
Winners
Chapters
SportChek
Best Buy
Old Navy
H&M
Zara
Sears
The Gap

Store availability may vary. Contact City Centre directly or visit their official website to confirm current retailers and services.

Things to Do Near City Centre

Hotels near City Centre
Restaurants in Ottawa
Entertainment venues in Ottawa
Parks and recreation in Ottawa
Shopping in Ottawa

Looking for more things to do? Explore our complete guide to Ottawa or browse Ontario destinations.

City Centre — Frequently Asked Questions

What are City Centre hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at City Centre?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside City Centre?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near City Centre in Ottawa, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to City Centre by public transit?
Use your transit app or the local agency's trip planner for routes to City Centre; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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