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Laurentian Hills Plaza

Laurentian Hills Plaza

720 Westmount Rd E, Kitchener, ON N2E 1J2, Canada

4.2 (498 reviews)

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Amenities & Accessibility

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Review Intelligence Summary

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Customer Reviews

david embro

david embro

a month ago

I love my timmies, but bad service, they do not care how many times they've screwed up my order lots of times

Lauren McCrea

Lauren McCrea

3 weeks ago

Great plaza w/ a variety of shops - very convenient w/ lots of free parking.

Mike Durling

Mike Durling

7 months ago

Filthy. Absolutely dirty everywhere. Garbage all over the ground in dining area, garbage all over the ground behind the counter. Indian music playing behind the counter on a Bluetooth speaker.

Marilyn Payne

Marilyn Payne

5 months ago

Gonna stop giving Tim Hortons my money Tim Horton is probably rolling over in his grave knowing the way Tim Hortons makes the coffee now

Q & A

Q & A

2 months ago

This plaza had a Parkinsons and neurodegenerative specialty clinic at Carespace

Laurentian Hills Plaza — Frequently Asked Questions

What are Laurentian Hills Plaza hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Laurentian Hills Plaza?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Laurentian Hills Plaza?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Laurentian Hills Plaza in Kitchener, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Laurentian Hills Plaza by public transit?
Use your transit app or the local agency's trip planner for routes to Laurentian Hills Plaza; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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