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Uptown

Uptown

3440 Saanich Rd, Victoria, BC V8Z 0B9, Canada

4.2 (7372 reviews)

Contact Information

Amenities & Accessibility

♿Wheelchair✓
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Location

Review Intelligence Summary

Medium Confidence
Based on 5 reviews
🎄 Christmas Decor🛍️ Wide Store Variety👨‍👩‍👧 Family-Friendly🚗 Parking Challenges🗺️ Navigation Challenges🍽️ Food Court Treats

🌟Top Reasons to Visit

  • •Festive Christmas decorations and immersive atmosphere during the holidays (twinkling lights, decorated trees, holiday music)
  • •Well-organized, clean spaces with friendly staff and a broad store mix that helps in finding unique gifts
  • •Family-friendly experiences and seasonal food options (photos with Santa, live performances) that appeal to kids
  • •Uptown’s broader stock availability and variety can offer better chances to find items in stock compared with nearby Hillside

⚠️Reasons You Might Not Love It

  • •Parking can be crowded during peak holiday periods
  • •Navigation across levels can be confusing with limited signage and unclear floor labels, making escalators/elevators hard to use
  • •Some visitors perceive the outdoor strip-mall vibe as less engaging outside major anchors; limited appeal beyond a few stores
  • •Safety/traffic concerns were noted in one review due to chaotic internal layout and navigation challenges

✨Unique Perks & Differentiators

  • •Immersive holiday decor and family-friendly events (e.g., photos with Santa, live performances) that create a festive shopping experience
  • •Uptown’s broader in-stock variety and store options compared to nearby Hillside, aiding item availability
  • •Clean, organized layout with attentive staff contributing to an enjoyable overall visit
Generated Jan 10, 2026

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Customer Reviews

Hashmeet Sandhu

Hashmeet Sandhu

4 months ago

⭐⭐⭐⭐⭐ Uptown Shopping Mall is truly magical during the Christmas season! The festive decorations are stunning, with twinkling lights, beautifully adorned Christmas trees, and cheerful holiday music...

David Phipps

David Phipps

in the last week

Walmart and a few other places, but a well designed and nice looking outdoor strip mall. Look forward to seeing it at Christmas time with the lights.

Natasha Martens

Natasha Martens

3 months ago

Going to Uptown is such a delight. More of a strip mall then a proper shopping center, but the effort they give for decorations and atmosphere is so worth the visit.

M S

M S

6 months ago

Very poorly designed mall. Parked what appeared to be a few metres from Shoppers Drug Mart on Google Maps. Partner walked out of the underground parking but there was no ground level access.

Ange

Ange

a week ago

This store was a very enjoyable place to shop overall. Then Hillside location was created which is closer to me.

Uptown — Frequently Asked Questions

What are Uptown hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Uptown?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Uptown?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Uptown in Victoria, British Columbia
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Uptown by public transit?
Use your transit app or the local agency's trip planner for routes to Uptown; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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