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Highland Centre

Highland Centre

324 Highland Rd W, Kitchener, ON N2M 5G2, Canada

4.1 (1079 reviews)

Contact Information

  • Address
    324 Highland Rd W, Kitchener, ON N2M 5G2, Canada
    KitchenerOntario
  • Opening Hours
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Accessibility

Wheelchair accessible entrance available

Location

Review Intelligence Summary

Get AI-powered insights from customer reviews for Highland Centre

Customer Reviews

Susan Morrow

Susan Morrow

a month ago

I was only at the TD bank & found good old fashioned customer service. There is ample parking in the busy lot. I plan on returning to explore some of the other vendors

Derek Louch

Derek Louch

4 months ago

Service not too good, should employ more people or more knowledgeable staff. Food not up to usual standard as wrong dish came with meal.

Cheryl Lovely

Cheryl Lovely

a month ago

I place an order on the 3rd of April You called me about a problem with your computer I had to reorder I was told I would only be charged once yet I have two amount on my card please remote the one.

Paul Ashley

Paul Ashley

8 months ago

The stores are good. Mom and pop stores seem to be flourishing in an era of big box stores. You have what you need for an area of the city.

boluwade bukola

boluwade bukola

a month ago

A great shopping centre, there is Food Basic and Dollarama.

Popular Stores & Services

Highland Centre features a variety of retailers and services. Popular categories include:

Hudson's Bay
Winners
Chapters
SportChek
Best Buy
Old Navy
H&M
Zara
Sears
The Gap

Store availability may vary. Contact Highland Centre directly or visit their official website to confirm current retailers and services.

Things to Do Near Highland Centre

Hotels near Highland Centre
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Parks and recreation in Kitchener
Shopping in Kitchener

Looking for more things to do? Explore our complete guide to Kitchener or browse Ontario destinations.

Highland Centre — Frequently Asked Questions

What are Highland Centre hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Highland Centre?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Highland Centre?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Highland Centre in Kitchener, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Highland Centre by public transit?
Use your transit app or the local agency's trip planner for routes to Highland Centre; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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