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Promenade Shopping Centre

Promenade Shopping Centre

1 Promenade Cir, Thornhill, ON L4J 4P8, Canada

4.1 (8620 reviews)

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Accessibility

Wheelchair accessible entrance available

Location

Review Intelligence Summary

High Confidence
Based on 5 reviews
🛍️ Brand Outlets🍽️ Food Court🎬 On-site Cinema🅿️ Ample Parking🏗️ Redevelopment👨‍👩‍👧 Family-friendly

🌟Top Reasons to Visit

  • •Spacious, bright interior with ample outdoor parking.
  • •Large food court on the lower level with diverse dining options and an on-site Imagine Cinemas.
  • •Ongoing redevelopment and upgrades (renovated Rexall, Olive Branch) with new condos nearby signaling growth.
  • •Unique third-floor court housing non-retail services like dentistry and Kumon alongside brand outlets.
  • •Family-friendly environment with a calm, uncrowded shopping experience.

⚠️Reasons You Might Not Love It

  • •Many big stores have closed (Sears, The Bay, Old Navy, H&M), reducing overall selection.
  • •Perceived decline in vibrancy; some reviews describe the mall as dying and less lively.
  • •Redevelopment pace can create inconsistency in store mix and timing of changes.

✨Unique Perks & Differentiators

  • •Third-floor court with services (dentistry, Kumon) and other outlets.
  • •On-site Imagine Cinemas paired with a spacious food court.
  • •Redevelopment pipeline with renovated Rexall, Olive Branch, and nearby condos.
Generated Oct 11, 2025

Customer Reviews

Jnarrs Narrs

Jnarrs Narrs

5 months ago

I haven't been to this mall in 4 years. The mall is dying, and I am pretty sad. When my kids were growing up, it was our go-to mall. Im glad T n t still there.

Shannon

Shannon

a month ago

Love this mall, but so sad to see many stores are gone, Sears, the Bay, old Navy, H&M, etc...

Carlo G

Carlo G

7 months ago

This mall keeps getting better and better all the time. 2025 is going to be the beginning of many exciting things happening here. Can't wait to experience it all.

Mohamad Bitarafan

Mohamad Bitarafan

10 months ago

This local shopping place is a cool place to spend some time with family. There are a good range of stores and services, there is a huge and spacious food court at the lower level with a range of...

Faezeh Kazemi

Faezeh Kazemi

a year ago

Opting for this mall is ideal as it's rarely crowded, given its ample size, allowing you to concentrate solely on your shopping.

Popular Stores & Services

Promenade Shopping Centre features a variety of retailers and services. Popular categories include:

Hudson's Bay
Winners
Chapters
SportChek
Best Buy
Old Navy
H&M
Zara
Sears
The Gap

Store availability may vary. Contact Promenade Shopping Centre directly or visit their official website to confirm current retailers and services.

Things to Do Near Promenade Shopping Centre

Hotels near Promenade Shopping Centre
Restaurants in Thornhill
Entertainment venues in Thornhill
Parks and recreation in Thornhill
Shopping in Thornhill

Looking for more things to do? Explore our complete guide to Thornhill or browse Ontario destinations.

Promenade Shopping Centre — Frequently Asked Questions

What are Promenade Shopping Centre hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Promenade Shopping Centre?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Promenade Shopping Centre?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Promenade Shopping Centre in Thornhill, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Promenade Shopping Centre by public transit?
Use your transit app or the local agency's trip planner for routes to Promenade Shopping Centre; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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