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Santa'Ville

Santa'Ville

945 Gardiners Rd, Kingston, ON K7M 7H4, Canada

5.0 (10 reviews)

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Review Intelligence Summary

Get AI-powered insights from customer reviews for Santa'Ville

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Customer Reviews

Casey Mark

Casey Mark

a year ago

Jess & Kim were amazing to deal with, especially with how many ornaments I needed, were done super fast & I am very happy with the turnout 😁

Bossman Bino

Bossman Bino

3 years ago

Great Customer Service and beautiful job on the ornaments we purchased. Thank you very much Kingston SantaVille! 😊

Jeff Mustard

Jeff Mustard

3 years ago

Great job, all around great customer service ,and Constance did a remarkable job on this Ornament Thanks Santa Ville

X M

X M

3 years ago

I just couldn't say how much I am thankful for Constance and Kuddy's assistance. We missed one ornament when we placed the order online.

Nikki Moberly

Nikki Moberly

3 years ago

Amazing customer service Jess, Jonathan and Constance are such friendly people. They made my shopping experience wonderful. Keep up the great work guys!

Santa'Ville — Frequently Asked Questions

What are Santa'Ville hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Santa'Ville?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Santa'Ville?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Santa'Ville in Kingston, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Santa'Ville by public transit?
Use your transit app or the local agency's trip planner for routes to Santa'Ville; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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