Towngate Shopping Plaza

Towngate Shopping Plaza

2446 Bank St, Ottawa, ON K1V 1A4, Canada

4.0 (1263 reviews)

Contact Information

Accessibility

No wheelchair accessible entrance information

Location

Review Intelligence Summary

Get AI-powered insights from customer reviews for Towngate Shopping Plaza

Customer Reviews

Pierre Duhaime

Pierre Duhaime

2 months ago

I tried to go to produce depot today around 1pm, the parking lot was madness, no parking anywhere. People are using the lot to go to the place across the river.

Erika

Erika

4 months ago

Ridiculous parking situation. Love the shops here and come often, but the parking fills from the mosque next door over lunch and the other 4 prayer times. Once it's done, the parking is 75% empty.

Michel Devost

Michel Devost

4 months ago

The one way sign is not always being respected. They should rethink how circulation is designed and managed. Also, snow removal is not consistent and takes away many spots.

Jeannine Roberts

Jeannine Roberts

5 months ago

This mall used to be a good place to shop even though parking is sometimes limited. Today 3 stores lost our business because we couldn't find parking due to the hundreds of Muslims taking up spots so...

Kiki Shadzik

Kiki Shadzik

3 months ago

This plaza has a lot of stuff I go to the shawarma for family plates. I go to Wendy’s for my self. I go to dyna care for my blood work. Dentist there as well.

Popular Stores & Services

Towngate Shopping Plaza features a variety of retailers and services. Popular categories include:

Hudson's Bay
Winners
Chapters
SportChek
Best Buy
Old Navy
H&M
Zara
Sears
The Gap

Store availability may vary. Contact Towngate Shopping Plaza directly or visit their official website to confirm current retailers and services.

Things to Do Near Towngate Shopping Plaza

Hotels near Towngate Shopping Plaza
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Towngate Shopping Plaza — Frequently Asked Questions

What are Towngate Shopping Plaza hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Towngate Shopping Plaza?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Towngate Shopping Plaza?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Towngate Shopping Plaza in Ottawa, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Towngate Shopping Plaza by public transit?
Use your transit app or the local agency's trip planner for routes to Towngate Shopping Plaza; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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