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Bay Nails & Spa

Bay Nails & Spa

875 Highland Rd W #176b, Kitchener, ON N2N 2Y2, Canada

4.2 (57 reviews)

Contact Information

Amenities & Accessibility

♿Wheelchair✓
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Location

Review Intelligence Summary

Medium Confidence
Based on 5 reviews
💅 Nail Salon💆‍♀️ Hand Massage🚶 Walk-in Friendly🕒 Short Wait💸 Price vs Value🛍️ Mall Location

🌟Top Reasons to Visit

  • •Strong attention to detail and high-quality nail work when technicians take their time.
  • •Deluxe finishing touch with a hand massage at the end.
  • •Convenient mall location with short waits for walk-ins.
  • •Staff not pushy with upselling; service feels straightforward.
  • •Some clients find the premium service worth the higher price.

⚠️Reasons You Might Not Love It

  • •Rushed service during busy periods or for walk-ins, leading to uneven results.
  • •Inconsistent quality: nails can be jagged, dents, or have polish issues (and occasional foreign particles).
  • •Color matching/designs can miss inspo, sometimes blamed on colour availability.
  • •Pedicure can be rushed or uneven; shorter scrubs and minimal massage.
  • •Not all customers leave satisfied; some say they wouldn't return.

✨Unique Perks & Differentiators

  • •Hand massage included.
  • •Not upselling; straightforward pricing.
  • •Walk-in convenience with short waits.
Generated Nov 17, 2025

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Customer Reviews

Scott Harrington

Scott Harrington

a year ago

My girlfriend is not a confrontational person & she loved the job done her first time here. So I paid for her to get her nail done again.

Andrea Budimir

Andrea Budimir

2 years ago

Really upset about my experience here today. The lady completely rushed my nails. I walked in asking if they could do acrylics. Simple one colour with a small design.

Kristin White

Kristin White

8 years ago

I absolutely love this nail salon! They ve done the best job on my nails that I've ever had. The ladies working pay attention to every little detail with your nails and give an excellent hand...

Michelle Walsh

Michelle Walsh

5 years ago

Ladies there are nice enough, unfortunately the quality of work is not that great. I went with my mom and sister to get a pedicure and everything was very inconsistent.

Angela Skelton

Angela Skelton

7 years ago

Love getting my nails done here. Location is convenient after groceries are done and the wait is short if you haven't booked an appointment.

Bay Nails & Spa — Frequently Asked Questions

What are Bay Nails & Spa hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Bay Nails & Spa?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Bay Nails & Spa?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Bay Nails & Spa in Kitchener, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Bay Nails & Spa by public transit?
Use your transit app or the local agency's trip planner for routes to Bay Nails & Spa; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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