Bay Nails & Spa

Bay Nails & Spa

875 Highland Rd W #176b, Kitchener, ON N2N 2Y2, Canada

4.2 (57 reviews)

Contact Information

Accessibility

Wheelchair accessible entrance available

Location

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Customer Reviews

Scott Harrington

Scott Harrington

a year ago

My girlfriend is not a confrontational person & she loved the job done her first time here. So I paid for her to get her nail done again. She called when she was done, she was crying bc she didn’t like the work done and there was nail polish on her hands as well. She felt like it was a rushed job bc they were so busy. You can see the polish in her fingers and how sloppy the work was. Never again!

Andrea Budimir

Andrea Budimir

2 years ago

Really upset about my experience here today. The lady completely rushed my nails. I walked in asking if they could do acrylics. Simple one colour with a small design. Only one of my hands were shaped nicely. The other looks really sloppy and jagged and there are dents and black hairs within the polish that I can not remove, I only noticed these when I got home and put them under brighter light. The colours don’t match the inspo at ALL. And she blamed me saying they didn’t have the colour. If it wasn’t possible for them to do. I would have just appreciated them telling me to choose something different from the very start. Now I’m sitting with nails that upset me whenever I look at them.

Kristin White

Kristin White

8 years ago

I absolutely love this nail salon! They ve done the best job on my nails that I've ever had. The ladies working pay attention to every little detail with your nails and give an excellent hand massage when your are finished. I won't go anywhere else for now on! Pricing is a bit more than other places but it's worth the extra money. I rate this salon 5 out of 5.

Michelle Walsh

Michelle Walsh

5 years ago

Ladies there are nice enough, unfortunately the quality of work is not that great. I went with my mom and sister to get a pedicure and everything was very inconsistent. My mom didn't get the sugar scrub, I did but it was only like 15 seconds, the woman put it on and the immediately rinsed it off. My sister's legs got massaged for over 5 minutes where my mom and I received 1 minute at the most. Now that I am back home and my feet are fully dry I am noticing that my heels are rougher than before I went in. I think the main issue here is that they try too hard to accommodate walk-ins and essentially rush through people who actually took the time to book an appointment. I wouldn't go back again or recommend this place to anyone.

Angela Skelton

Angela Skelton

7 years ago

Love getting my nails done here. Location is convenient after groceries are done and the wait is short if you haven't booked an appointment. They don't try to up-sell you on a bunch of other services like other nail salons.