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Highland Hills Mall

Highland Hills Mall

875 Highland Rd W, Kitchener, ON N2N 2Y2, Canada

4.2 (1623 reviews)

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Customer Reviews

Mustafa M. Mustafa

Mustafa M. Mustafa

5 years ago

Your basic strip mall... has all the basic store types, on a main street and within two minutes walk from several bus lines.

Kassidy Angel (Angel)

Kassidy Angel (Angel)

3 years ago

It's organized, easy to find most items. The only complaint I have is the pricing. Still some items are cheaper than sobeys.

Amanda Bradfield

Amanda Bradfield

3 years ago

I officially am changing grocery stores. This was my go-to grocery store (because it was close, they have many different departments, and price match) however the prices have skyrocketed.

Carito C.

Carito C.

4 years ago

What I enjoy the most about this place is the wide variety of products, also the cleanliness. I also like the fact that they have a good check out system, with plenty of cashiers and a worker in...

Ama Lilith

Ama Lilith

4 years ago

Awesome customer service (good job! Keep it up👏🏽👏🏽) Great selection of worldwide traditional foods. Respectful & helpful staff.

Highland Hills Mall — Frequently Asked Questions

What are Highland Hills Mall hours today?
Most retailers follow the mall's posted hours. Some stores and restaurants may vary; check live status or call ahead for specific store hours.
Is parking free at Highland Hills Mall?
On-site parking is available. Watch posted signs for time limits or designated areas. Accessible parking is located near main entrances.
Which entrance is best for the food court?
Use the entrance closest to the food court shown on the mall map; follow in-centre signage on arrival.
Are strollers and wheelchairs available?
The centre is wheelchair accessible and accommodates strollers. Availability and locations for rentals or guest services may vary—check at Guest Services upon arrival.
Are pets allowed inside Highland Hills Mall?
Service animals are welcome. Other pet policies can vary by retailer; check store-specific rules before visiting.
Hotels near Highland Hills Mall in Kitchener, Ontario
Several hotels are within a short drive. Compare options by distance, parking, and amenities—booking ahead is recommended on busy weekends/holidays.
How do I get to Highland Hills Mall by public transit?
Use your transit app or the local agency's trip planner for routes to Highland Hills Mall; follow signage from the bus stop to your preferred entrance.
Where can I buy or redeem gift cards?
Mall and retailer gift cards are typically available at Guest Services or participating stores. Check terms and participating retailers before purchase.
When is the mall busiest?
Peak times are usually weekend afternoons, PA days, and major sale events (Black Friday, Boxing Day). Visit weekday mornings or early evenings for a quieter experience.
Holiday hours and special hours
Holiday and special event hours may differ from regular hours. Always check the mall's official site or call Guest Services—especially around statutory holidays.
Are there current flyers, sales, or deals?
Many retailers post flyers and limited-time offers, especially for Back to School, Black Friday, and Boxing Day. Browse store flyers online and confirm in-store participation.
Is there a map for entrances, parking, and amenities?
Yes—use the mall map to locate entrances, parking zones, washrooms, family rooms, elevators, and the food court. For turn-by-turn directions, open the location in your maps app.

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